General Peace Medical Program

MEDICAL AND HEALTH CARE FOR PEACE RESIDENTS
PEACE residents are required to bring all available existing medical records at the start of living in PEACE. PEACE Staff along with trained nurses maintain the medical folder of each resident. This medical folder is maintained at the PEACE facility and will be available for review by the resident or authorized representative (i.e children). The medical folder is updated with any new records as provided by general physician during routine medical care, as detailed below.

PREVENTIVE AND ROUTINE MEDICAL CARE
The nursing trained professionals (Trained Nurse) are present in the PEACE facility. Monthly medical checkup of all residents are carried out by the PEACE Medical Officer, a general physician. This checkup cost is included in the monthly service fee. However, if the general physician prescribes specific tests (such as X-ray, ECG, or any diagnostic or pathological tests), then the PEACE staff coordinates and arranges those tests and their costs are extra.
The cost of medicine is extra. PEACE provides the service to procure medicines for the residents. PEACE staff along with trained nurses maintains and monitors the medication of the residents.

Emergency Medical Service
PEACE manages an emergency medical condition in two steps.

We contact our General Physician and explain the medical condition of the resident. The doctor may visit the resident on an 'emergency call' for checkup and subsequent advice. If necessary, additional tests may be carried out upon the recommendation of the doctor’s diagnosis. The costs of these activities are extra and included in the monthly invoice. If the Doctor decides to transfer the resident to a Hospital Emergency, then we follow the second step.
PEACE maintains its own Ambulance and driver in the premises. Per Doctor’s advice and family consent, PEACE will move the resident to "Medica Super Specialty Hospital" (MEDICA), which is well equipped with ICU and ITU facilities and is located in Mukundapur, Kolkata. Alternatively, per family consent, PEACE can move the resident to "Hindusthan Health Point" (HHP), which is equipped with ICU and ITU facilities and is located in Garia. As soon as we move the resident to the hospital, we will inform the resident’s authorized personnel (e.g sibling and/or contact person). The resident and/or their authorized personnel will decide where to continue the treatment and if needed, will transfer to any hospital of their choice. The resident’s family is required to take decisions regarding treatment.

PEACE will make the initial payment for admission to the MEDICA or HHP hospital. The amount of initial payment and other expenses (ambulance, medicine, oxygen etc) will be included in the monthly invoice. The residents or their relatives are requested to arrange the payments to the hospital directly. MEDICA will raise the invoice on the resident directly. Per agreement between MEDICA and PEACE, MEDICA will provide 10% discount to the PEACE Residents. Please note that the HHP will not provide any discount. An alternate arrangement could be made after authorization from Dr D.Datta. If PEACE makes the payment to MEDICA or HHP then there will be a 5% processing and service charge on the total bill.

The sibling or authorized personnel of the resident is required to take the “DISCHARGE” from the hospital and provide to the PEACE Staff with the discharge record. Per authorization of the family PEACE can take the discharge with additional escort fee, Ambulance and any other incidental expenses which will be included in monthly invoice. Any medical insurance claim must be processed by the resident and/or their legal delegate who will coordinate with hospital and medical insurance company.

Medical Support to PEACE Residents (PEACE exercises this support when needed)
A Medical Tie Up has been established between “PEACE” and “Tribeca Care”. This tie up provides PEACE and Tribeca Care to work together and provide Peace residents an affordable solution of preventive and emergency healthcare. The Tribeca Care Pvt Limited is a specialized company providing Elder Care Services at Home.
PEACE will have an option to exercise Tribeca Care services such as-

Escort of the discharged patient by a Care Manager
Skilled Nursing Care
Medical devices for rent or sale
Mental Health Services - Psychological Counseling
Escort resident for outstation travel within West Bengal
Arrange escorted tour within WB –Mayapur, Shantiniketan, Belur Math, etc.
Arrange an event or any other services if PEACE will have a necessity.

The cost for the service will be communicated to the resident or authorized personnel.

SPECIFIC MEDICAL REQUIREMENT FOR RESIDENT
Based on authorization from the resident, the following arrangements are possible:

If Doctor advises for routine monitoring activities such as Insulin or any other Injection, routine blood sugar tests, routine Blood Pressure measurements or routine nursing care, PEACE could arrange these activities at an extra cost which will be communicated to the resident or authorized personnel.
If after Hospital discharge the resident needs 24 hour dedicated trained nursing care, PEACE could arrange the dedicated nursing care at an extra cost which will be communicated to the resident or authorized personnel.
If Doctor advises physiotherapy or ultrasound, PEACE could arrange at an extra cost which will be communicated to the resident or authorized personnel.
If Doctor advises for consultation with specialist physician, Peace could arrange at an extra cost which will be communicated to the resident or authorized personnel.
PEACE can arrange the discharge from hospital with proper authorization and extra service cost which will be communicated to the resident or authorized personnel.
PEACE can arrange the insurance process with proper authorization and extra service cost which will be communicated to the resident or authorized personnel.

If any other services are deemed necessary, PEACE will try to arrange based on ability at an extra cost which will be communicated to the resident or authorized personnel.